Device Registration

To register your device, go to “Device Registration Page” and fill out the Registration Form. Once submitted, you will receive a confirmation email with all your information. If you spot a mistake in that confirmation email, please contact us here, and we will make all the necessary changes.

Warranty Service

If you are having operation issues with your device, please reach us via email at social@vitalityint.com.

HiDOW Products:
Standard Term, 2 years:
The warranty covers flaws in materials and workmanship for two years from the date of retail purchase by the original end-user purchaser (“Warranty Period”). If a fault is detected during the Warranty Period and a valid claim is made, Vitality will either repair the defective device or replace it with a new or serviceable used product. *Unless the customer purchased an extended warranty

Vitality Product/ Massage Gun
Standard Term, 1 year:
The warranty covers flaws in materials and workmanship for two years from the date of retail purchase by the original end-user purchaser (“Warranty Period”). If a fault is detected during the Warranty Period and a valid claim is made, Vitality will either repair the defective device or replace it with a new or serviceable used product.

Numiere Product
Lifetime Warranty:
All Numiere products come with a lifetime warranty. Our Lifetime Warranty covers any damage, faults, or other difficulties caused by the product's design or manufacture. This warranty does not cover normal wear and tear or any product mistreatment. For more information with this lifetime warranty please contact us at social@vitalityint.com